Account and access
- How can I activate an account vendor?
- How can I activate a Creator account?
- Who can use the app?
- What are the documents required to become a Creator on Bazr?
- What are the documents required to become a Vendor on Bazr?
- How do I manage Bazr notifications?
Content and live management
- What is the minimum and maximum recommended duration for a live on Bazr?
- Why do I see blurry or low quality videos?
- I can't write in the live chat. What should I do?
- Can I send links in the live chat?
- Is there a limit to the number of people who can watch the live?
- What are the limits and restrictions on the type of content?
Orders and shipments
- How do I report dissatisfaction with a purchased product?
- What happens if I'm not home when my order comes in?
- How do I rate an order?
- What should I do if I receive a defective, damaged, or non-corresponding product?
- How should I handle disputes or complaints regarding my purchases on Bazr?
- Can I contact a Creator or brand directly?
Payments and billing
- What should I do if I don't see my payment receipts?
- What payment methods do you accept?
- How do I change the payment method for my purchases?
- How should I handle disputes or complaints regarding my payments?
- How should I handle fraud and unauthorized use of my credit card on Bazr?
- How does the purchase payment system work?
Navigation problems
Products and catalog
Returned and reimbursements
- What should I do if the refund is late?
- How do I check the status of my return request?
- Can I cancel my order?
- Can I cancel my return?
- Why is my return no longer available?
- How do I make a return?