If your payment was unsuccessful or you have encountered an error in the transaction, here's what you can do:
1. Check that your card details are correct (number, expiration date, CVV).
2. Check that your account has sufficient funds and that there are no active limits on online or international payments.
3. Try again after a few minutes, or use an alternative payment method (different card, PayPal, etc.).
4. If the order fails but you have been charged, don't worry; in most cases, the amount is automatically reversed within a few days.
If you still have issues, contact Support indicating the order details. We will help you as soon as possible!