If you suspect a profile on Bazr of being fake or have reason to believe that someone unauthorized has accessed your account, it's important to act quickly to protect your information and help keep the platform safe.
To report a fake profile:
1. Open a support request by clicking “Support” in your profile settings.
2. When submitting the report, try to provide as many details as possible about why you believe the profile is fake. This could be suspicious behavior, contradictory information in the profile, or interactions you have had with the user.
To report unauthorized access:
1. Make sure your mobile device is not lost or stolen, as access is granted via an OTP sent to your phone number.
2. Check for suspicious applications on your device that could be intercepting text messages, including those with OTPs.
3. Consider changing your phone’s security settings, such as a screen lock or two-factor authentication, to prevent unauthorized physical access to your device.
4. If you suspect that someone has ported your phone number to another device (via SIM swapping or similar techniques), contact your provider immediately to report the issue and regain control of your phone number.
5. Contact Support and let us know about the situation. Even if access is granted via an OTP, the team can assist you in protecting your account and may be able to offer specific solutions, such as revoking suspicious logins or verifying your account.
After contacting us, continue to monitor your account activity for any signs of unusual behavior that may indicate further unauthorized access.